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Consumer Insights

In today’s world of numerous brands selling the same products, consumers have ample choice and a lot of distinct factors influence their buying behavior. In such a scenario, Consumer insight or "a deep, embedded knowledge about consumers and markets" can help structure thinking and decision-making to strategize for maximum profitability.
Many CPG and Retail companies looking to grow and expand market share constantly face questions such as:

  • What drives purchase preference for my brand?
  • How should I position my brand to attain a higher rate of brand loyalty?
  • What are the drivers of quality perception?
  • What is the price elasticity of my brands? What should be the pricing strategy for my brand?
  • How is the changing lifestyle affecting buying behavior of my consumers?
  • How can I leverage consumer perception about my brand to cross-sell different products?
  • What competitive threats am I facing? What are the new opportunities in market I could leverage?

It is in an organization’s interest to view consumers as longer-term valuable assets, and not just as prospects for the next sale. Fractal can help you address these questions through its proven capabilities in areas such as Brand Attrition Management, Price optimization and Driver’s analysis.

Aided with high end survey analytic techniques and structural equation modeling, we help our clients appropriately profile and segment their consumers, deploy the right pricing strategy and ensure brand loyalty and higher sales per consumer. Some of our key offerings in Consumer Insight include:

  • Need based and attitudinal segmentation
  • Price elasticity and pricing strategy
  • Drivers analysis and structural equation modeling
  • Conjoint analysis
  • Initiative assessment
  • Product preference analysis
  • Brand scorecards